Emory Respondus Lockdown Browser

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  1. Emory Respondus Lockdown Browser
  2. Emory University Respondus Lockdown Browser

Notes

  • Modern Browser: Internet Explorer 11, Firefox (latest version), Chrome (latest version) Microsoft Office 2016 (Free to Emory Students via Office365) McAfee VirusScan Enterprise (Free to Emory Students) Respondus Lockdown Browser (Free to Emory Students) Additional software may be required. Anti-Virus & Malware Options.
  • Respondus Lockdown Browser – All or part of your tests and final exam will be taken on your laptop computer using the Respondus Lockdown Browser. Therefore, your laptop battery.
  • Syllabus 249637. Fall 2021 post masters cohort syllabus 519-1.docx Attachment. Fall 2021 post masters cohort syllabus 519-1.docx. Fall 2021 post masters cohort syllabus 519-1.docx 3. Attachment 1477931 0. Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must.
  • Respondus LockDown Browser, used for testing environment in Blackboard. – (Student can do before arriving to campus) Go to, download and install: http://www.respondus.com/lockdown/download.php?id=947241074.
  • Respondus Lockdown Browser does not work on Chromebooks
  • You must have a webcam and a reliable, high-speed internet connection to use Respondus Monitor
  • Most Respondus problems are due to one of the following:
    • Firewall conflicts > turn off the firewall
    • Anti-Virus software conflicts > turn off the anti-virus program
    • Loss of internet connectivity > send teacher a message and try to reconnect and resume exam
  • Other potential issues
    • Give the browser a few seconds to fully load the exam before clicking 'Take the Quiz'. Clicking too soon has been reported as a potential cause of issues
    • Browse to the quiz from the Assignments page, or the Modules page. Sometimes following links in notifications or in the 'To do' section of your Dashboard will fail to send all of the necessary parameters to the Canvas server.

Downloading Respondus LockDown Browser

Troubleshooting Respondus LockDown Browser

  • Blank screen during exam
    A blank screen indicates that the browser has lost connectivity with your institution's server, and the webpage cannot load into the browser.
    In most cases, you should be able to leave your exam, shut down LockDown Browser, and restore your internet connection. We recommend restarting your computer and moving as close to the router as possible.
    If a freeze has occurred, and you're unable to exit, please reference this article
    For more information see - https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/579/25/blank-screen-during-exam
  • LockDown Browser appears as malware or a virus
    This is a potential problem when installing Respondus Lockdown Browser.
    Security software or an 'anti-malware' program with very high settings might falsely detect LockDown Browsers as malware such as a virus, Trojan or parasite. The security program would block the download or corrupt the LockDown Browser installer.
    https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/274/18/lockdown-browser-appears-as-malware-or-a-virus
  • Error Message:'Update server is not supplying information, or the connection to update server is blocked.'
    When the warning appears, 'Update server is not supplying information, or the connection to update server is blocked. Please try again later' this typically indicates that security settings or another application is blocking access to the Respondus servers that LockDown Browser uses at startup
    https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/195/25/update-server-is-not-supplying-information-or-the-connection-to-update-server-is-blocked
  • You must close SSInvitationAgent in a Mac
    The 'SSInvitationAgent' is actually a component of other applications such as Apple Messages that also offers a screen sharing option, which is separate from the Mac->System Preferences->Sharing indicated in a warning when starting LockDown Browser 2.0 for Mac.
    https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/576/25/you-must-close-ssinvitationagent-in-a-mac

  • Mac: Webcam Not Detected
    If your webcam is not detected at some point during the pre-exam webcam check, and you see the below message, it is likely caused by 3rd party anti-virus software that is installed on your computer. It's also possible that you aren't seeing the below message, but rather are experience a freeze/hang on one of the steps. This, too, may be caused by anti-virus software.
    https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/425/26/mac-webcam-not-detected
  • Webcam Blocked
    If you see an image of camera with an arrow through it during your pre-exam webcam check, it is because of a privacy setting that is enabled in your camera's software utility.
    https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/470/26/webcam-blocked
  • Error: Course (OK), Exam (UNKNOWN)
    The above error indicates that the exam's LockDown Browser settings could not be detected. For Canvas users, this may be due to you not letting each page fully load before clicking on the 'Take Quiz' button.
    https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/483/0/canvas---course-ok-exam-unknown

Respondus LockDown Browser & Monitor

Emory Respondus Lockdown Browser

For Virtual Proctoring of Online Tests in Canvas - Available for All Courses
Emory respondus lockdown browser

Respondus LockDown Browser


Respondus Monitor (requires use of a webcam)

To activate this in your UCCS Canvas course:

Emory University Respondus Lockdown Browser

  1. Click Settings in the course menu.
  2. Click the Navigation tab.
  3. Locate LockDown Browser in the lower list and use the 3 vertical dots on the right to Enable.
  4. Scroll to the bottom of the page and click Save.
  5. LockDown Browser is now in your course menu, only visible to instructors and TAs. You can enable it for any quiz or exam in your course.
  6. Students can download it for a personal Mac, PC, or Chromebook by using the link under Help in Canvas.
  7. LockDown Browser is installed on all open computer lab computers at UCCS.
  • Instructor Quick Start Guide
  • Download UCCS Respondus LockDown Browser for use on personal PC or Mac (iPad users - download from the App Store)
  • Effective 8/19/2021 - The LockDown Browser Chrome extension is installed on all UCCS Chromebooks and now supports Respondus Monitor (webcam monitoring).
    • For personal Chromebooks, follow these Instructions for Downloading and Installing Respondus LockDown Browser on a Personal Chromebook.
  • Respondus LockDown Browser is installed on every computer in open computer labs on campus.
    • Students - While under COVID-19 restrictions, you must wear your mask on campus and you can take an exam requiring Monitor.
  • Can be installed on personal PC, Mac, Chromebook, or *iPad (instructor must allow use on iPad) - cannot be used if Monitor(Webcam) is required for the exam.
  • COVID-19 Planning - Register for one of the daily trainings.

Contact frc@uccs.edu to get started with Respondus LockDown Browser and Monitor!

Respondus 4.0

Emory respondus lockdown browser
Respondus 4.0 is a powerful tool for managing exams that can be created in Word and published directly to Canvas.

Contact frc@uccs.edu to get started with Respondus 4.0!

Last updated August 22, 2021
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